Exchange Policy

 

 

At Garage Gear & Co, your satisfaction is our top priority. We accept returns and exchanges for both defective and non-defective products under the conditions outlined below.

Eligibility for Returns and Exchanges

  • Condition: Products must be in new, unused condition with all original tags and packaging intact.
  • Time Frame: You have 30 days from the date of receipt to initiate a return or exchange.
  • Exclusions: Custom-made products and gift cards are non-returnable and non-exchangeable.

How to Initiate a Exchange or Return

To initiate a return or exchange, please contact us via email at support@garagearco.com or use our Contact Form. Provide the following details:

  • Your order number.
  • Item number(s) you wish to return or exchange.
  • Reason for the return.
  • Your preferred resolution: Exchange or Return.

Once your return is approved, we will send you a pre-paid return shipping label, included in your package, at no cost to you. All returns must be made by mail.

Refund Processing

  • Once we receive your returned item, refunds will be processed immediately.
  • Depending on your bank, it may take up to 5 business days for the refund to appear in your account.

Exchange Processing

  • For exchanges, once the returned item is received and inspected, the replacement product will be shipped out to you.
  • The exchange process is free of charge, and the new item will be shipped at no additional cost.
  • You will receive an email notification with tracking information for your exchanged item.

Order Cancellations

  • If you wish to cancel an order before it has shipped, please contact us immediately at:

Contact Us

  • Company Name: Sports Gear LLC
  • Website Name: Sports Gear & CO.
  • Address: 213 Davis Ave, Kearny, NJ 07032, USA.
  • Email: support@sportsgearco.com
  • Phone: +1 (888) 401 6797
  • Business Hour: Mon-Fri 08 AM - 06 PM (GMT-4)
  • Response Time: With in 10 Minutes

 

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